Store stock orders in one place. Not in group chats and spreadsheets.

A Canadian phone-case retailer with several store locations. One buyer at head office buys stock for every store.

Stores sent their stock orders as chat messages, and the buyer kept track in spreadsheets.

A phone-case order is hard to write in a chat. Each line needs the phone model, the cover type, the colour and a quantity. The catalog has 85 models, 23 cover types and 1,381 model-and-cover pairs. Not every cover comes in every colour, and not every cover fits every phone.

• Orders were easy to get wrong. A typed message can name a cover that doesn't exist for that phone, or a colour that isn't made.
• Orders were scattered. Each store's request sat in a different chat, so the buyer had to piece the full list together by hand.
• Stores couldn't see progress. A store had no way to know what had been bought and what was still missing, short of asking.
• Re-ordering meant starting again. Anything out of stock had to be typed out again in a new message.

We understood the problem, then picked the platform that fits. We built a custom ordering app with two sides. Stores order from a phone app that installs on the home screen. The buyer runs everything from a desktop view.

• Order from the real catalog. A store picks a phone model, then sees only the covers and colours that fit it. Search understands shortcuts like "16PM" or "S25U". A cover that isn't listed can still be typed in.
• Order by phone or by cover. Stores can start from a phone and add covers, or start from a cover and tick the phones that need it.
• A buying checklist for the buyer. Every order shows what's left to buy. One tap marks a unit as bought, and finished lines move to a Completed section.
• Live progress for stores. Each line shows "All bought", "1 bought, 2 not bought yet" or "Not bought yet". When the order is done, the store gets a notice and the buyer's note.
• Re-order what's missing in one tap. "Order what's not bought" adds only the units that didn't arrive.
• Full control for the buyer. The buyer manages covers, colours, cover photos, phone models, locations and store logins, and can download any order as a PDF.

• One catalog instead of free text. 85 phone models, 5 brands, 23 cover types and 1,381 model-and-cover pairs. Stores can only order what exists.
• One place for every order. All stores' orders land in one list, filtered by store and date, with a bell for new ones.
• No more "what's still missing?" messages. Stores see buying progress live, line by line.
• Missing stock re-ordered in one tap, instead of being typed out again.
• Baskets don't get lost. A store's draft is saved to its account, so it survives a refresh, a second phone or a lost signal.

3 days from first build to live, with further rounds of changes after launch. Delivered: store phone app (installs on the home screen), buyer desktop view, catalog of covers, colours and phone models, cover photos with zoom, order by phone or by cover, buying checklist, live progress for stores, order notes and completion, one-tap re-order, per-store product hiding, store and login management, and PDF export.